Shipping policy

All orders are typically processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Orders may be delayed under some circumstances.

All orders containing meat or perishable items that are placed after 8am MST on MONDAY may be held and shipped the following Monday. SATURDAY delivery via common carrier is currently not available.

Domestic Shipping Rates and Estimates

We ship all of our perishable products via UPS from Colorado. All our shipping rates are based on weight and distance from Colorado.  Orders over $200 are shipped for free.

International Shipping

Due to the perishable nature of our products, we are unable to ship internationally.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us using our contact form with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes
We are unable to ship to PO Boxes

Refunds, returns, and exchanges

We do not accept returns on meat or food products.

In the event that your order arrives damaged in any way, please email us as soon as possible using our contact form with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us using our contact form.

Shop our online store now for the best Premium American Bison meat.

Why Choose to Autoship?
  • Automatically re-order your favorite products on your schedule.
  • Easily change the products or shipping date for your upcoming Scheduled Orders.
  • Pause or cancel any time.